Privacy Policy

Information We Collect

We may collect the following types of information when you interact with our website, contact us, or use our services:

• Personal Information: Name, email address, and phone number.

• Communication Information: Any information you provide when contacting us via forms, email, or phone.

• Automatically Collected Data: Basic website usage data such as IP address and browser information. We may use Google Analytics or similar tools which collect cookies and usage data on our behalf to monitor website performance.

How We Use Your Information

We use your information for the following purposes:

• To schedule and manage appointments.

• To respond to inquiries and provide customer support.

• To send appointment reminders via email or SMS.

• To occasionally send updates or promotional materials (you may opt-out at any time).

• To improve our website functionality through analytics.

SMS Communications

We may collect your phone number to send you appointment reminders and relevant updates via text message.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt-out of SMS communications at any time by replying "STOP."

Information Sharing

We do not sell your personal information.
We may share your information only with trusted service providers (such as email/SMS providers and scheduling systems) strictly for business purposes such as appointment management and communication. These parties are obligated to keep your information secure and confidential.

Cookies and Tracking Technologies

We do not personally track or collect cookies. However, third-party tools like Google Analytics may use cookies to gather anonymous usage data to help us improve our website experience. You can manage your cookie preferences through your browser settings.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse.

Your Rights

You have the right to:

• Request access to your personal information.

• Request corrections or updates to your information.

• Withdraw consent to receive marketing communications at any time.

Children's Privacy

Our website and services are intended for adults, including parents and legal guardians seeking care for themselves or their children. We do not knowingly collect personal information from children under the age of 13 without the consent of a parent or legal guardian. Any information about minors is collected solely for the purpose of providing care, and only with proper adult consent. If you believe we have collected personal information from a child without appropriate consent, please contact us immediately so we can delete the information.

HIPAA Compliance

As a healthcare provider, any health-related information you provide to us through official medical forms is protected under HIPAA. For details on our healthcare data practices, please refer to our Notice of Privacy Practices available in our office.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

For any questions about this Privacy Policy or your personal data, please contact us at:
📧 info@welladjustednyc.com
📞 718-855-3100